ABOUT THE SESSION

CRM, or client relationship management is a highly effectively way of building and tracking relationships with leads and customers. CRMs can be complex systems where user habits and details are developed into a sophisticated platform of information to use for marketing and lead generation.

There are a large number of products on the market that will help you develop and manage your user data, and Louisa will help you navigate those options with some tips and tricks of what to look our for when selecting a CRM tool.

If you already use a CRM, is it working for you? If not, this will be a good presentation to listen to as the Blue Ninja team have reviewed a number of CRMs and can provide some advice on how to manage your contacts to build meaningful relationships. Bring your questions to the Q&A at the end.

This presentation will address the following topics:
• Building relationships is the backbone of business
• Introduction to CRMs
• Using good data habits from the start
• How to develop tools to grow your business opportunities
• Some tips on what to look for when choosing your own CRM

There will be a Q&A at the end where you can raise questions on your own tools and systems and work through any data issues you may have.

About Blue Ninja Business Support
Blue Ninja is an innovative virtual company working internationally to provide bespoke services that help businesses reach their growth and profit potential. Find out more about how we support using our 5 Ninjas.

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February 11, 2021